About our mental health services (CAMHS)

Our Children and Adolescent Mental Health Service (CAMHS) works with young people who are experiencing significant, severe and complex difficulties with their mental health.

These difficulties range from feeling low a lot of the time and worrying about lots of things to finding and fitting in with friends, hearing voices, having significant difficulties around eating, self-harming and even considering killing themselves.

While we all have difficulties from time to time, CAMHS is here to support those young people whose difficulties are very distressing and/or seriously interfering with daily life.

We’ll work with you and your child to help reduce the impact these difficulties are having on your lives.

We try to be flexible on where your child is seen and who they are seen by. This sometimes might delay when they’re seen. Staff members will explain who they are as well as what they can and cannot do.

We encourage your child to take an active part in their treatment and express their opinions throughout their time at CAMHS. We’ll provide accurate, appropriate and simple information to help you and your child make choices about care and support. We’ll also provide information about the nature of their difficulties and where to obtain additional information.

Our staff follow guidelines when gaining consent for treatment and to make sure that everyone is well informed of their rights and how your child’s privacy is protected. We’ll explain the possible choices if you don’t agree.

Confidentiality

We work as a team of mental health professionals and find we provide the best care when we all work together. We won’t discuss information with other people without permission, unless this was specifically related to ensuring your child’s or another person’s safety.

As a NHS service, we regularly send copies of our letters to your child’s GP, or write to them directly, to keep them informed of any mental health needs. If you’d rather your GP wasn’t kept informed, you or your child can discuss this with us.

If you or your child are having a tough time, it’s important that you seek help. There are other services in Berkshire who can support young people and families with mental health problems or problems relating to mental health when the problems are not severe enough for CAMHS to be involved.

For all new referrals please contact our Children, Young People and Families (CYPF) HealthHub:

Complete our online referral form

If your referral is urgent, please phone 0300 365 1234.

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