Your Health Visiting service is here for you
If you have any questions or concerns, please give us a call or drop us an email. Our Health Visiting duty lines are open every weekday between 9am-4.30pm:
Bracknell: 0300 365 6000 or email firstname.lastname@example.org
Wokingham: 0300 365 7000 or email: DutyHVWokingham@berkshire.nhs.uk
Reading: 0118 931 2111 or email HVWBRDGDuty@berkshire.nhs.uk
West Berkshire: 0300 303 3944 or email: HVWBRDGDuty@berkshire.nhs.uk
Berkshire Healthcare do not provide Health Visiting services in Slough or Windsor and Maidenhead. Local contact details for services provided in these areas are:
Windsor and Maidenhead:
Our teams are visiting families in their homes and will be wearing appropriate personal protective equipment for the duration of the contact. If you have a scheduled appointment with one of our teams and either you or a member of your family have symptoms of Covid-19, please call to reschedule your appointment.
Health visitors are registered nurses and midwives with an additional community public health qualification. We offer support and practical advice on many aspects of child development as well as family health.
The Health Visiting Team works in partnership with children and families, as well as other professionals such as health, education, social care and voluntary organisations to provide health support which is tailored to individual needs. Our skill mix team comprises of staff nurses, registered nurses with training in maternal and child health, and nursery nurses who are qualified in child development and have relevant training in child-related issues such as sleep, behaviour issues and healthy eating.
We can provide locally designed health visiting services for all families with children under five in Bracknell, Wokingham, Reading and West Berkshire. We aim to help children get the best possible start in life. As part of your local Universal Healthy Child Programme, we provide:
- Appointments to review your child’s health and development
- Advice and support on subjects such as staying healthy, healthy eating and weaning, stopping smoking, feeding your baby, teething, immunisations, mental well-being and postnatal depression, your child’s growth and development, sleep, behaviour, fussy eating, potty training and common childhood illnesses
We offer help for families and children who require additional support, for example with parenting skills, breastfeeding and childhood nutrition. We can also arrange support from other professionals.
Child Health Clinics: During the recent Covid-19 pandemic we have had to suspend our drop in clinics in line with government guidance. We are now offering the Healthy Child Programme through virtual or face to face contacts or at appointment only clinics.
New birth Contact (Day 10-14): This first contact will be in your home with your health visitor
6-8-week postnatal contact: Our second contact with you will also be face to face, in a clinic setting with our staff nurses or nursery nurses.
9-12-month development review: This contact is being delivered face to face in a clinic setting with our staff nurses or nursery nurses
2-2½ year development review: We are currently offering virtual contact for these reviews but please keep checking for changes
If you need to speak to one of our health visiting team, re-arrange a home visitor clinic appointment or speak to your named health visitor, please call your local health visiting service using the details at the top of this page, where they will advise you further.
Berkshire Healthcare Health Visiting Service is proud to be accredited by UNICEF UK Baby Friendly Initiative.
You can speak with any member of our health visiting service if you need any support or help with breastfeeding. Our experienced staff will be able to listen to your concerns and work out a plan of care for you. This may be a home visit, an appointment in our breastfeeding clinics or some top tips to try at home. Visit our infant feeding pages for more information.
The work of our Health Visiting teams continues throughout the pandemic and recovery period.
We will continue to see all new babies and their families at home and will continue to support families with additional needs, including those with multi-agency plans in place. Some contacts may be undertaken as non face to face appointments.
Depending on your needs, this could include:
- An online video consultation, where you will be sent instructions and a link on how to access
- A telephone call from one of our team
- An invitation to attend one of our appointment only clinics
If you have a scheduled appointment for a face to face contact and either you or someone in your family has symptoms of Covid-19, please get in touch to reschedule this appointment.
It is important we all continue with childhood immunisation programmes, to avoid outbreaks of serious vaccine-preventable diseases that could increase the numbers of patients requiring health services.
Providing your baby and you as a parent or carer are well and not displaying symptoms of COVID-19 or other infections, routine childhood immunisations should proceed within GP surgeries.
Building a Happy Baby
Start 4 Life feeding information
Handle your baby with care
Caring for your baby during COVID-19
Lift the Baby campaign