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I need urgent help now

If you are having suicidal thoughts or extreme mental health difficulties, or you are concerned about a young person who is, and need to talk to someone now, call our mental health access team on 0300 365 1234, 8am-8pm Monday-Friday (calls charged at local rate).

Outside of these hours, call freephone 0800 129 9999

If you’ve injured yourself, taken an overdose or are worried about your immediate safety, please dial 999 or go to the nearest emergency department.

If you have urgent concerns about a mental health problem, call 111 or use the NHS 111 online service

If you are currently receiving help from CAMHS and things have become very difficult for you, and you need some extra help, you can telephone the CAMHS duty worker during the day Mon-Fri (9am-5pm). They will be able to talk to you and if it’s helpful, organise some extra support for you, but this may take a little time to arrange. The number for your duty worker will have been given to you following agreement of your initial treatment plan but if you can’t find it, call us on 0300 365 1234 (calls charged at local rate).

The following organisations can also provide support if you, or a young person you know, need help in a crisis:


  • If you are in distress and need support, you can ring Childline for free on 0800 11 11. The line is open 24 hours a day, 7 days a week.


  • If you're in distress and need support, you can ring Samaritans for free at any time of the day or night on Freephone (UK and Republic of Ireland): 116 123

PAPYRUS (Prevention of Young Suicide)

  • Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact Papyrus
  • Call: 0800 068 4141, text: 07860 039967 or email:
    Opening hours: 10am – 10pm weekdays 2pm – 10pm weekends 2pm – 10pm bank holidays

Don’t want to talk?

Text the Young Minds Crisis Messenger, for free 24/7 support across the UK if you are experiencing a mental health crisis. All texts are answered by trained volunteers, with support from experienced clinical supervisors. Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

  • Text YM to 85258 

If you’re concerned about the safety or wellbeing of a child, please speak to your Local Authority Safeguarding Team: