Our ChatHealth text messaging service puts you directly in touch with a member of the health visiting or school nursing teams for advice and information. You don't need to give your name and you'll be able to get confidentual advice and information straight to your phone, about any concerns you might have about the health of your baby or child. And there are separate dedicated lines for young people aged 11-19 and those who are 11-19 and looked after, and those up to 25 who have left care.
Text us in confidence about any worries you may have, and we'll text you back.
It's available to those who live in Bracknell, Wokingham, Reading and West Berkshire. ChatHealth doesn’t receive images or pictures. Please be aware that it is not a live chat session and we will aim to respond to all messages within 24 hours.
ChatHealth is not for professionals who need to speak to the Health Visiting or School Nursing Service. Please use your normal method of contact.
Perhaps you have some worries about breastfeeding or bottle feeding, child development, toileting, sleep, behaviour, parenting, food and nutrition, or their health. You might find it helpful to look at the information on the Your Baby and You page.
This telephone number is not for professionals who need to speak to the Health Visiting Service. Please use your normal method of contact.
This telephone number is not for professionals who need to speak to the School Nursing Service. Please use your normal method of contact.
The Health for Teens website (opens in new window) is a useful place to go to for information. The site may ask you to choose a location but if you select 'No thanks, just let me view the site' you will still be able to access all of the helpful content within the site.
We’ll never share the information you give us, unless we are really concerned about your safety, but we’ll usually speak to you first. Your messages are stored and can be seen by other health care staff who follow the same confidentiality rules. We aim to reply to you within one working day and you should get an immediate message back to confirm we have received your text. Texts will only be seen between Mon-Fri 9am-4.30pm. If you need help before you hear back from us contact your GP, nearest walk in centre or dial 111. Our text number does not receive voice calls or MMS picture messages. We support messaging from UK mobile numbers only (which does not include messages sent from landlines, international mobile numbers and some 'number masking' mobile apps). To prevent the health professional from sending messages to you, text STOP to our number. Messages are charged at your usual rates.