Changes to our services due to Coronavirus (COVID-19)
If you are concerned you may have symptoms of coronavirus please follow the Government advice published on NHS Choices. Do not visit a GP practice, urgent care centre, or any of our services if you have symptoms.
You should only call NHS111 if you have a physical health concern. They will be able to direct you to the most appropriate service.
Only in a medical emergency should you contact 999 or attend the local A&E department.
We are aware that this will be a worrying time for you and for your family. We are doing all we can to keep our CYPF services running while also keeping you and our staff safe. However, please be aware that due to the impact of COVID-19 we will be prioritising urgent appointments and referrals and some services will be disrupted, postponed or delivered differently (via phone or video link where possible).
We provide medical advice, assessments, diagnosis and treatment for children and young people in Berkshire up to age 18 (or 19, if still in full time education).
Our team helps manage a range of childhood disabilities and disorders through our community clinics.
Wherever possible, the work of our team will continue although, in some cases, not in the way you may be used to.
We’re reducing all non-urgent face to face appointments and will offer alternative arrangements.
Depending on your needs, this could include:
- an online video consultation, similar to a Skype or WhatsApp call
- consultation over the phone
- professional advice on how to manage your own care
A member of the team will contact you to decide on the right arrangements for you. There is no need to contact us.
As we are not currently carrying out face to face consultations, all autism assessments are on hold and we will resume these as soon as it's safe to do so. We want to reassure you that your child is still on our waiting list for autism assessment and will be assessed in due course. However, waiting times are likely to be longer than usual because of the current service disruption.
Please do contact us on CommunityPaediatrics@berkshire.nhs.uk or 0300 365 0123 Option 3 should you need any further support.
As well as managing a range of childhood disabilities and disorders, we also help to provide services for safeguarding children and young people, and we work with ‘looked after’ children in foster care.
We see children with concerns relating to:
- Growth and nutrition
- Special educational needs
- Behavioural issues
- Common childhood problems.
Our East Berkshire teams operate from our main clinics in Upton Hospital, St Marks Hospital and the Margaret Wells-Furby Clinic in Bracknell, as well as clinics in Arbour Vale School in Slough, Manor Green School in Maidenhead and Kennel Lane School in Bracknell.
Our clinics are designed specifically for children and young people. We have child changing facilities, access for pushchairs/wheelchairs, and disabled, children and family car parking spaces at the front of our clinics.
We aim to be flexible and can adapt to our patients’ clinical needs, social circumstances, ethnicity and culture.
We accept referrals from GPs or other health professionals, including health visitors and school nurses who’ve been working with your child.
Before making a referral please check our Support and Advice area of this website for any relevant self help techniques.
If you still wish to make a referral, please read the referral criteria so that we can ensure your enquiry is directed to the right area and follow the directions on this page.
If your referral is urgent, please call our HealthHub on 0300 365 1234.
Once we’ve accepted a referral, we’ll allocate a doctor and arrange to see your child within 18 weeks. We’ll send you a letter confirming the appointment date approximately three weeks in advance.
If we can’t accept the referral, we’ll notify the person who made the referral immediately.
Appointment letters are going digital. You’ll soon be able to receive a text message with a secure link to your appointment information and be able to confirm or rebook with just one click. Find out more information about digital correspondence on our news pages.
Our services are located at:
Fir Tree House
St Mark's Hospital
St Mark's Road
The Margaret Wells-Furby Clinic
15 Great Hollands Square