Changes to our services due to Coronavirus (COVID-19)
If you are concerned you may have symptoms of coronavirus please follow the Government advice published on NHS Choices. Do not visit a GP practice, urgent care centre, or any of our services if you have symptoms.
You should only call NHS111 if you have a physical health concern. They will be able to direct you to the most appropriate service.
Only in a medical emergency should you contact 999 or attend the local A&E department.
We are aware that this will be a worrying time for you and for your family. We are doing all we can to keep our CYPF services running while also keeping you and our staff safe. However, please be aware that due to the impact of COVID-19 we will be prioritising urgent appointments and referrals and some services will be disrupted, postponed or delivered differently (via phone or video link where possible).
We provide medical advice, assessments, diagnosis and treatment for children and young people in Berkshire up to age 18 (or 19, if still in full time education).
Our team helps manage a range of childhood disabilities and disorders through our community clinics.
Referrals to community paediatrics continue to be accepted but we will offer phone or video consultations wherever possible, and only see children face to face when clinically indicated. Face to face clinics are reduced, and waiting times for some assessments unfortunately are longer than we would like.
The referral process remains unchanged, via the referral form.
We are taking all precautions to ensure social distancing in the child development centre, and clinical staff will be wearing PPE.
Wherever possible we ask that only one parent/carer attends with their child, and that other arrangements are made for siblings.
Families may be asked to call us when they arrive and may need to wait outside until a clinician calls them in.
They will be asked to confirm that they and their child are well, and have not been in contact with anyone unwell. They should not attend if they have any symptoms of COVID-19. All adults must wear a face covering and use alcohol gel when entering the premises.
Please do contact us on CommunityPaediatrics@berkshire.nhs.uk or 0300 365 0123 Option 3 should you need any further support.
As well as managing a range of childhood disabilities and disorders, we also help to provide services for safeguarding children and young people, and we work with ‘looked after’ children in foster care.
We see children with concerns relating to:
- Growth and nutrition
- Special educational needs
- Behavioural issues
- Common childhood problems.
Our East Berkshire teams operate from our main clinics in Upton Hospital, St Marks Hospital and the Margaret Wells-Furby Clinic in Bracknell, as well as clinics in Arbour Vale School in Slough, Manor Green School in Maidenhead and Kennel Lane School in Bracknell.
Our clinics are designed specifically for children and young people. We have child changing facilities, access for pushchairs/wheelchairs, and disabled, children and family car parking spaces at the front of our clinics.
We aim to be flexible and can adapt to our patients’ clinical needs, social circumstances, ethnicity and culture.
We accept referrals from GPs or other health professionals, including health visitors and school nurses who’ve been working with your child.
Before making a referral please check our Support and Advice area of this website for any relevant self help techniques.
If you still wish to make a referral, please read the referral criteria so that we can ensure your enquiry is directed to the right area and follow the directions on this page.
If your referral is urgent, please call our HealthHub on 0300 365 1234.
Once we’ve accepted a referral, we’ll allocate a doctor and arrange to see your child within 18 weeks. We’ll send you a letter confirming the appointment date approximately three weeks in advance.
If we can’t accept the referral, we’ll notify the person who made the referral immediately.
Appointment letters are going digital. You’ll soon be able to receive a text message with a secure link to your appointment information and be able to confirm or rebook with just one click. Find out more information about digital correspondence on our news pages.
Our services are located at:
Fir Tree House
St Mark's Hospital
St Mark's Road
The Margaret Wells-Furby Clinic
15 Great Hollands Square