GET HELP HIDE SITE
search Menu

Referrals

Please read the information for the service you require to find out how to request help.

 

Between 1 November 2024 and 6 January 2025 we are making some changes to our referral process for our Children and Young People's Autism and ADHD services. 

The most important thing is to put support in place straight away – this can happen without diagnosis, assessment or referral. This means that needs-based support can be provided as early as possible, and children and young people do not need to wait for a formal diagnosis.

From now until 6 January 2025, we will be embedding the updated process and the following will apply:

  • Partnership referrals: Referrals will be made jointly by families, early years settings, schools, or another professional with direct knowledge of the child or young person, making sure that those who know the child or young person best provide the information that we need. This will mean completing an additional information document together. Information on this can be found on our  guidance page.
  • Support in place: Until 6 January we will ask for information about the support that is currently in place or will be put in place. The expectation will remain (as it always was) that a support plan is in place for at least 10 weeks before a referral for ADHD assessment is made.
  • Pre-referral checklist: Until 6 January 2025 the pre referral checklist on this page is for you to use as guidance before deciding if a referral is needed.

From 6 January 2025 the following will apply:

  • Partnership referrals: Referrals will continue to be made jointly by families, early years settings, schools, or another professional with direct knowledge of the child or young person, using the additional information document mentioned above.
  • Support in place: From 6 January 2025 we will ask that a support plan has been in place for at least six months before making a decision about referring for both autism and ADHD assessment, or a request to consider starting ADHD medication.
  • Pre-referral checklist: From 6 January 2025 we ask you to make sure you have worked through everything on the pre referral checklist on this page  before deciding if a referral is needed.

 

If you have a concern about anything in addition to possible ADHD and/or autism, please read the relevant service information below, and make a referral if needed. Then come back to review the information on ADHD or autism support - please do not delay requesting help for mental health or other concerns, as these referrals can be made immediately.

Find out more about the changes to the referral process.

Please visit our guidance page to find out more about what to do if you are thinking about possible autism or ADHD.

For emerging mental health issues

If your child is developing difficulties with their mental health, the first level of help and support we offer is through our Schools Mental Health Support Teams (MHST), or if your child's school does not have an MHST, through our Community Getting Help services.

If you live in the East of Berkshire, these services are provided by Berkshire Healthcare.

If you live in the West of Berkshire, the services are still NHS-funded CAMH services but they are delivered by your Local Authority, rather than Berkshire Healthcare.

Find out here if your child's school has an allocated Mental Health Support Team (opens in new window). 

If your child/young person is on roll in one of the schools listed, or is part of the Slough NEET provision, please contact the school to discuss support.

If your child/young person is not at one of the schools listed, make a referral to the early help hub for your area: 

Find out more about these services below, and on the Mental Health Support Team and Getting Help Team page.

Getting more help

If your child has a long-standing or more complex mental health illness, our services for children and young people such as the Anxiety and Depression Team, Early Intervention for Psychosis (EIP) Service, Specialist Community Teams (SCT) and Eating Disorders Services are available to provide treatment for symptoms. Visit the link to find out more about the service you require and their referral criteria.

These services can be referred to using the CYPF referral form (opens new window).

If you need urgent help now

In an emergency

If you or someone else has seriously injured themselves, taken an overdose, or you are worried about you or someone else's immediate safety:

OR

  • Go directly to A&E

Need help fast

If it's not a 999 emergency, but you need urgent mental health support fast, you can:

OR

  • Call our mental health access team on 0300 247 0000 (open 24 hours a day, 7 days a week).

Contact CAMHS

If you are already using CAMHS, contact us directly during 9am-5pm. We will talk to you about how best to meet your needs.

Anxiety Disorders Treatment Team: 0118 904 4665 

Children, Young People and Families Berkshire Eating Disorders Service 0118 904 3010   

CAMHS Children in Care Team: 0118 904 6780 

CAMHS Learning Disability Team: 01189 046660 

Phoenix Unit Tier 4 Alternative to Admission Service: 0118 904 6888 

Mental Health Support Teams & Getting Help Teams, Bracknell, Slough & Royal Borough of Windsor and Maidenhead: 0300 247 3002 

Specialist Community Teams (SCTs): 

Making a referral to CAMHS

Support with mild to moderate issues

Getting Help Team

The Getting Help Team offer brief, focused evidence-based interventions in the form of CBT support and guided self-help with children and young people who demonstrate mild/moderate anxiety or low mood.

If the child is under 12 years this intervention may be primarily with the parents. If the child is 12 years plus the interventions are predominantly with the young person. 

Referrals can be completed by GP, parents/carers, school staff, young people or any other organisation that the child/young person is known to. All referrals come through via the Early Help Hub within each locality.

Mental Health Support Teams

Mental Health Support Teams offer evidence-based cognitive behavioral therapy-informed interventions to children and young people experiencing mild to moderate anxiety and/or depression similar to the Getting Help Team detailed above, however a practitioner known as an Education Mental Health Practitioner is based within certain schools within the borough. 

Early Interventions in Psychosis

The criteria that must be met for a referral to the Early Interventions in Psychosis Team are:

  • The patient has experienced a period of psychosis for at least one week
  • The period of psychosis has been accompanied by a decline in functioning
  • It is the first episode of diagnosed psychosis and symptoms emerged within the past three years
  • The patient has not previously been prescribed anti-psychotic medication
  • Patients from age 0 will be considered
  • Referrals must include a detailed history of the presenting complaint
  • In borderline cases, strong objective indications such as being at peak age or a first-degree relative, will be taken into consideration.

We usually do not accept referrals for:

  • Drug induced cases where psychosis remits once drug use stops, usually within seven days
  • Cases where a clear organic cause is evident
  • Symptoms which are wholly explicable in the context of PTSD or personality disorder
  • Crisis case should be referred to acute services in the first instance 

Those considered in an At Risk mental state will have the following criteria:

  • Experiencing distress
  • Be in younger adulthood (typically between 14-30)
  • Have evidence of decline in social functioning by 30% over the last year which has been sustained for at least a month

With at least one of the following:

  • Mild psychotic-like symptoms that are distressing but do not meet the threshold for psychotic diagnosis, but significant enough to gain clinical attention (present at least once a week for a month over the last year)
  • Frank psychotic symptoms that last for less than one week and resolve spontaneously
  • Strong (first degree relative) family history of psychotic illness 

CAMHS Learning Disability Team

If you need to make a referral for a young person with a moderate to severe learning disability who is experiencing a significant emotional or mental health need and/or significant challenging behaviours associated with a mental health need, please fill in our referral form.

Further CAMHS Support

Our Child and Adolescent Mental Health Service (CAMHS) provides support, advice, guidance and treatment for children and young people with severe or moderate mental health difficulties whose symptoms are having a significant impact in their day to day lives. Usually, these symptoms will have been occurring over several months and won’t have responded to prevention and early intervention services, such as counselling and behaviour support, evidence-based parenting or treatment from primary mental health workers.

Certain conditions (such as bedwetting, family relationship difficulties and obesity) should not be referred to CAHMS unless there is evidence of other severe mental health concerns at the same time. These conditions are better dealt with via specialist clinics, your local authority’s education services, GP, or the Local Offer for your area (opens in new window).

Our HealthHub team is available from 8am-8pm Monday to Friday if you need to talk to someone about a young person prior to making a referral.

We accept referrals from health, education, children’s services colleagues, parents and carers. Young people can also self-refer if they are over 16. 

Please read the CAMHS referral criteria (PDF, opens in new window) carefully before you go ahead and make a referral using the link below.

Make a referral to CAMHS

Referral consent statement

Berkshire Healthcare CAMHS are committed to providing patient-centred care. As part of this commitment, we work in partnership with a range of local organisations, including local authority services, voluntary and community services and the University of Reading, who are also funded by the NHS to provide emotional wellbeing and mental healthcare for children and young people across Berkshire. Our collaboration involves sharing relevant health information and data to improve patient outcomes. 

In some cases, we may signpost or refer you to other agencies that are funded by the NHS to provide the services that will best meet your needs. In other cases, you may be seen by a clinician from one of our trusted partners who is working alongside us on activities such as reviewing and triaging referrals and delivering clinical treatments that support the delivery of a streamlined pathway of care, to ensure that children, young people and their families are supported to access the right help and support as quickly and efficiently as possible.

If it is felt that it will best meet your needs we will refer you to our trusted partner, the University of Reading AnDY (Anxiety and Depression in Young People) Clinic, to provide NHS-funded emotional wellbeing, mental healthcare. This includes sharing relevant health information and data in line with data protection laws and regulations (Protecting your data (Privacy notice).

We will always make it clear to you when care is and is not being provided directly by Berkshire Healthcare NHS Foundation Trust and we will only share your information relevant for your referral. There is no difference in the standard of care you will receive from the AnDY Clinic. Clinicians working in other NHS-funded services are qualified to provide the type of care that you need and supervised in line with NHS requirements, and Services that we work with will also process data in line with data protection laws.

Specialist School Nursing Team

The Specialist School Nursing Team offers open access to all children, parents and carers and school staff enrolled or working in the four special schools. 

Other professionals working with the children and parents and carers attending one of the special schools can refer to the Specialist School Nursing Team by completing our online form (opens in new window).

Once a referral has been received and accepted, the relevant Specialist School Nurse will contact you within seven working days.

Children's Community Nursing Team

The Children's Community Nursing Team provide nursing services for children and young people up to age 18 with acute and complex nursing needs. In East Berkshire this would primarily include children with learning disabilities and an additional nursing need.

If you are a parent or carer and you feel that your child needs a referral to our Children's Community Nursing team, please visit your GP.

We accept referrals from health service providers, education professionals and social care workers if the child or young person:

  • is under the care of a consultant and;
  • has a nursing need and;
  • is registered with a Berkshire General Practitioner.

If this criteria is met, please make a referral using the form below for the East or West.

Make a referral to Children's Community Nursing

Please note:

We do not accept referrals for overweight children. There is an information pack available which you can access by contacting your local dietetics team

Community Nutrition and Dietetics

We provide support and advice to children and young people with their nutritional intake to promote good growth and or help manage a clinical diagnosis, such as:

  • Fussy eating and food refusal
  • Faltering growth related to poor intake
  • Allergy advice

Referrals to the Community Nutrition and Dietetics team must  be made by a healthcare professional by completing the Community Dietetics referral form (opens in new window) and returning it to: integratedhub@berkshire.nhs.uk

When making a referral, please provide details of the child or young person’s height, weight and change in weight centiles over the last six months.

For more information on our service, please visit the Community Nutrition and Dietetics page.

Our community paediatricians provide medical advice, assessments, diagnosis and treatment for children and young people in Berkshire up to age 18 (or 19, if still in specialist full time education).

Our team helps manage a range of childhood disabilities and disorders through our community clinics. We run a variety of different specialist clinics providing child-centred assessment and management of developmental problems and social communication difficulties.

We also provide statutory assessments for Child Protection, Children in Care and EHCP (Education, Health and Care Plan).

Our East Berkshire teams operate from our main clinics in Upton Hospital, St Marks Hospital, and the Margaret Wells-Furby Clinic in Bracknell, as well as clinics in Arbour Vale School in Slough, Manor Green School in Maidenhead and Kennel Lane School in Bracknell.

Our clinics are designed specifically for children and young people. We have child changing facilities, access for pushchairs/wheelchairs, and disabled, children and family car parking spaces at the front of our clinics. We aim to be flexible and can adapt to our patients’ clinical needs, social circumstances, ethnicity, and culture.

Referral criteria

We accept professional referrals from Health, Education and Social Care colleagues. We do not accept direct referrals from parents/carers.

We accept referrals where the following are present:

  • Diagnosis of Autistic Spectrum Condition: suspected autism from the age of 2-5 years (referral received before age 5 years). Before referral the possibility of autism must be discussed with the parent/carer by the referrer and clearly documented in the referral.
  • Delay/disorder in two or more developmental domains (counting communication and social communication skills as one domain).
  • Any developmental regression ie loss of developmental skills.
  • Diagnosed or suspected motor and movement disorders, such as Cerebral Palsy.
  • Congenital condition (suspected or diagnosed) associated with developmental delay eg Down syndrome, Fragile X syndrome, Neurofibromatosis, Neurometabolic disorders, Neurodegenerative disorders and syndromes with associated learning disabilities and/or developmental delay. 
  • Significant learning disability in children of school age where an underlying inherited/medical condition is suspected as the cause.
  • Etiological investigations for hearing impairment.
  • Chronic medical conditions associated with long-term neuro-disability, such as patients with suspected or confirmed cerebral palsy, spina-bifida, muscular dystrophy, or acquired brain injury.
  • Developmental Coordination Disorder (Dyspraxia) - The service will carry out a single medical assessment to assess for any underlying medical disorders only, an occupational therapy assessment needs to be completed before the referral.

When to refer elsewhere

We do not support with the following concerns:

  • Constipation, soiling, night time and day time wetting: speak to a health visitor, school nurse, community bowel and bladder service or general paediatrics, as appropriate. Please find more information on our bedwetting page.
  • Medical conditions: children with a medical condition that needs investigation and treatment should be referred to general paediatrics. This would include the following:
    • Epilepsy or possible seizures
    • Faltering growth/failure to thrive
    • Reflux, constipation, eczema, asthma, headache, UTI
    • Emotional and behavioural problems including a known diagnosis of autism.

Referrals for Child Protection Medical

Referrals for acute physical abuse should be made via the central hub at Wexham Park Hospital. Social workers should contact the safeguarding team at Wexham Park Hospital on 0300 615 3879 as soon as possible between 9am-4pm Monday to Friday.

Make a referral to the Community Paediatricians

Our occupational therapy team helps children who have difficulties doing everyday activities, such as dressing, feeding, writing, socialising and play, due to a problem with their fine motor skills, coordination and/or ability to make sense of the world around them. We also provide advice and guidance on sensory strategies, and specialist equipment such as off-the-shelf hand splints, adapted cutlery and plates, writing aids and specialist seating for schools.

Please check that all the strategies relating to their difficulties in the Health and Development section have been tried, and if you still have concerns please make a referral as below.

For more information on the assessment process please see our Occupational Therapy service page.

For children  and young people in the East - Slough, Windsor, Ascot, Maidenhead or Bracknell

We accept referrals for all children and young people from 0-19 years using our online referral form (opens in new window).

We accept referrals from parents and carers, teachers, special educational needs coordinators (SENCOs), GP and other healthcare professionals.

For children and young people in the West - Reading, Wokingham or Newbury

We will only accept referrals for children who are school aged and have an EHCP (Educational, Health, Care Plan). If  the child has one, you can make a referral using our online form using the link below.

For children in the west who do not have an EHCP please refer to Dingley Paediatric Occupational Therapy Service at the Royal Berkshire Hospital. Please see the Royal Berkshire Hospital website (opens in new window) for details of their referral criteria and how to contact them.

Make a referral to Occupational Therapy

We are a small Paediatric Continence team comprising clinical nurse specialists and nursery nurses. We support children up to 19 years of age experiencing delayed toilet training, daytime wetting, treatment-resistant night time wetting and chronic constipation and/or faecal soiling, and their families.

Prior to referral

Children and young people should receive level 1 continence input by healthcare professionals in primary care such as a health visitor, school nurse or community nurse, GP or paediatrician for a minimum of 3 months. This may include advice and support on constipation, toilet training problems or bedwetting (nocturnal enuresis), to promote continence and help in the prevention of treatable conditions such as constipation.

Referrals

Referrals are accepted for complex bladder and bowel problems, idiopathic constipation, day and night time wetting, and children with additional needs whose toileting has been delayed and unresponsive to level 1 input and toilet training at home.

Children and Young People can only be referred to the Paediatric Continence Service by a healthcare professional involved in their care, for example, a School Nurse, Health Visitor, GP or Paediatrician.

Please do not use the online form on this page. Referrals to the Paediatric Continence team must be made by a healthcare professional by completing the Paediatric Continence referral form (opens in new window) and returning it to: integratedhub@berkshire.nhs.uk 

Before referring a young person to physiotherapy, please check that all the strategies relating to their difficulties in the Health and Development section have been tried.

For more information on our service please see our Physiotherapy service pages.

Children and young people 0-19 years old with a Berkshire GP

Referrals can be made for children and young people 0-19 years old with a Berkshire GP. These are accepted from parents, teachers, SENCOs, GPs and other health professionals. You can make a referral using our online form (opens in new window).

Once a referral is made, it will be triaged (looked at by a clinician) to see how we can help. This may be telephone advice, signposting to other services or a local clinic/school assessment

Preschool children in Wokingham and Reading

Preschool children in Wokingham and Reading are not seen by our service. Referrals from GP’s and Consultants will need to be made directly to:

Dingley Specialist Children’s Centre
3-5 Craven Road
Reading
RG1 5LF

0118 322 5213

Orthopaedic conditions

We do not see children with orthopaedic conditions such as painful joints/muscles, broken bones or respiratory conditions.

These are seen at Dingley for the west of the county and Wexham Park or Frimley Hospital for the east of the county.

Make a referral to Physiotherapy

Routine vaccinations

When your child or young person is due a routine vaccination, if they attend an educational setting you will be sent a link to a consent form for the vaccination/s due from the setting. The vaccination will then be generally given in the education setting by our team.

If the child or young person does not attend an educational setting, has been unable to be vaccinated via an educational setting, or has not been contacted by the local authority to complete a consent form

Please complete the form in the link below to request an appointment with the School Aged Specialist Immunisation Team.  

Parents and carers, health service providers, education professionals, social care workers and partnership agencies are welcome to make a request. 

The referral will be assessed, and you will be contacted with details of any vaccinations that are due and how you can easily access them such as on our Health Bus, at a clinic or a specialist clinic.

Please fill in the request form here (opens in new window).

Routine height and weight measurement checks

No referral is necessary for routine height and weight measurement checks completed in reception year and year 6. A referral is required for other services such as bed wetting clinics. 

For more information on our school nursing service please visit the School Nursing pages.

To make a referral

You can make a referral to us for yourself if you are aged 13-19, or if you are a parent or carer, school or other agency. To make a referral please visit the link for your area below, fill in the form, and the team will be in touch. If you are/your child is home schooled, please use the link for the area that you live in.

Bracknell referral form (opens in new window)

Reading referral form (opens in new window)

West Berkshire referral form (opens in new window)

Wokingham referral form (opens in new window) 

Slough, Windsor and Maidenhead

Please note, we do not cover Windsor and Maidenhead or Slough, you will need to contact these areas directly as below.

Slough 01753 373464 / 0800 7723578 publichealthnursing.4slough@nhs.net

Royal Borough of Windsor and Maidenhead (opens in new window): 0300 365 6523 school.nursing@achievingforchildren.org.uk

Specialist Dietetics

We accept referrals from any relevant healthcare practitioner for the following complex conditions/nutritional issues:

  • Enteral feeding, both nasogastric and gastrostomy feeding
  • Any child attending special school with nutritional or eating issues that are affecting their growth or wellbeing.

Referrals to the Specialist Dietetics team should be made using our online referral form (opens in new window).

When making a referral, please provide details of the child or young person’s height, weight and change in weight centiles over the last six months.

Make a referral to Specialist Dietetics

Our Speech and Language Therapy team assesses and supports children and young people with speech, language or communication difficulties. We also work with children experiencing eating, drinking and swallowing difficulties.   

Please visit our Speech and Language Therapy pages for more information on our service. 

If your child is not yet in school and has speech, language and communication difficulties

We recommend that families and early years settings start by following the advice and strategies on our advice pages or take one of our Early language development workshops. Strategies should be followed for 8-12 weeks. If after this you are still worried, and you have a Berkshire GP, starting Tuesday 9 January 2024 please call us and speak to a Speech and Language Therapist to discuss your child’s communication.
 

Our phone lines will be open from 9am-3.30pm on a Tuesday and Thursday. Many issues can be helped by talking, so let’s talk! Call us on: 0118 9043700

As of 22 December 2023 the online referral form will no longer be needed to access Early Years Speech and Language Therapy Service. Therefore please do not complete a referral form, instead please contact our enquiries line to discuss your concerns with a Speech and Language Therapist when the lines open from the 9 January 2024. In the meantime, please feel free to take a look at our support and advice.

If you require additional support to make a phone call, please email: cypittriage2@berkshire.nhs.uk.

If your child is not yet in school and has difficulties eating, drinking or swallowing

If you have concerns about your child's eating, drinking and swallowing, please speak to your health visitor first, and please also visit our advice pages on food textures and finger feeding.

If you continue to have concerns, eg your child is losing weight, has repeated chest infections, refuses certain food textures, is coughing/gagging on food and/or drink, and you feel this needs further assessment, ask your health visitor or doctor for help to refer to the Eating, Drinking and Swallowing team. You can also self refer using our online form (opens in new window).

If your child is attending school

Please discuss with your child's teacher or the school's Special Educational Needs Coordinator (SENCO) who will liaise directly with a member of the School-Age Speech and Language Therapy Team to decide the next steps.

If your child attends school and you have concerns about their eating, drinking and swallowing

If you have concerns about your child's eating, drinking and swallowing skills and they are school-aged, please discuss these with the SENCO at your child's school and complete our online referral form (opens in new window).

For children and young people of school age in Slough

The service is accepting referrals for new Education, Health and Care (EHC) assessment requests only. These referrals can only be made by Slough Borough Council. Should you have any concerns regarding your child’s speech, language or communication skills, please discuss them with the Special Educational Needs Coordinator (SENCO) at your child’s school.

If your child is home educated or attending an independent school

Please complete our online referral form (opens in new window).

Make a referral to Speech and Language Therapy

If you wish to make a referral to a children and young people's service not listed above, or you wish to refer to multiple services, please do so here.

Make a referral